• Mobile infrastructure: the best and fastest network, the largest spectrum, and premium services to foster peace of mind

• Fixed infrastructure: speed (fiber!), (network) security, smart and flexible and scalable possibilities, E2E managed services, and 24/7 SOC/NOC

• Secured SD-WAN (fiber)

• Indoor coverage

• Mobile plans

Partners are foremost important when looking at fixed connectivity, with partners such as Fortinet, Cisco & Palo Alto Networks. However, in the mobile infrastructure part we consider the 7 MMS partners as important ones, as well as partners Ericsson, Apple, Druid … for the devices/5G possibilities. Vodafone is positioned as our ‘international’ powerhouse for mobile business, protecting mobile revenues and global accounts.

We need to stay ahead by staying innovative with regards to our network approach (5G, Quantum …) and by offering absolute and superior network reliability in a customer-centric way.

For both fixed and mobile infrastructure elements, pricing is very much under pressure due to aggressive competition (competitors often have a different cost structure, e.g. Citymesh & Destiny).

Literally every customer within every vertical can benefit from infrastructure assets (with the exception of SE, which we don’t consider in this exercise). When looking at mobile connectivity, 5G technology tends to target some verticals with specific use cases. Also, mobile and fixed connectivity grow more and more in a complementary (hybrid) mode.

Smart & secured network solutions: from Explore to
SD-WAN, where the focus lies on E2E managed solutions

Customized mobile/data plans, including servicing options, topped with the innovation enabling 5G technology

Simple internet connections vs. managed internet ('we do it for you' = Explore), including PFE

• Our collaboration tools are customized to each customer’s unique workflows, processes, and goals to allow for seamless adoption and maximum efficiency.

• Customers can rely on round-the-clock, locally-based support that understands their specific requirements.

• From initial consultation to deployment and ongoing management, we deliver a full-service solution to facilitate implementation and management of our collaboration tools.

• We use APIs for seamless and fast integration with existing systems to enable scalability for mass deployment, reduced downtime and an accelerated time-to-value.

• Secured SD-WAN (fiber)

• Indoor coverage

• Mobile plans

In addition to our own portfolio, we work together with partners such as Digital HQ and Airbus to provide solutions that fit customer needs.

We want to connect teams anywhere in a digitally transforming environment, whether that is through on-premise or cloud applications. We also simplify installation of the chosen collaboration tool through API integration.

From small single-solution players who don’t offer the end-to-end portfolio like we do, to worldwide hyperscalers (Microsoft, Google …) entering the national market.

The public sector, manufacturing, healthcare, and logistics & transport are targeted due to their critical reliance on seamless and secure communication. These verticals share a need for scalable, efficient solutions to address industry-specific challenges and drive operational excellence.

Business Critical Communication

Workplace
Practice EIT

Fixed Voice & Unified Communication

Digital HQ

• More than 20 years experience

• Team of 350 security professionals

• High-availability SOC, operating 24/7, and equipped with the latest advanced technologies

• ISO 27001 certification & ISAE SOC2 Type II attestation

• Our services easily scale up or down to meet your changing needs

Security is always included as part of your infrastructure, no matter the type of connectivity.

• Move to the cloud

• Simplify with API integration

• Connect teams anywhere in a digitally-transforming environment

For cloud, the Benelux region’s focus on digital innovation and the increasing need for scalable and secure IT infrastructure are key factors contributing to the dynamic growth of the cloud services market.

Businesses, regardless of their industry, rely on secure networks to protect sensitive data and ensure operational continuity.

Professional Services Governance, Management & Operations

Cloud solutions
Private cloud, Public cloud, Hybrid cloud, Sovereign cloud,…

Cybersecurity services
Managed services (Orbit)

Cybersecurity solutions
Network protection, Hybrid cloud protection, Identity protection, …

• Adaptability: flexibility, E2E, fast installation

• Reliability: 24/7 local support, emergency services, business continuity

• Efficiency: International Voice, Industrialized (scalable for mass deployment), best partners selection

• Smart SD-WAN (fiber)

• Mobile plans

There are new dynamics as cloud adoption rises. Cloudification has introduced more competitors, leading to declining revenues and increasing price pressure. However, opportunities remain, as many customers haven’t yet moved to the cloud. Large global players like Microsoft, Google, Amazon, and Cisco have also entered the national market, intensifying competition. Additionally, businesses now expect cloud solutions to integrate smoothly with other essential applications like CRM, ERP, and Contact Centers, adding further complexity to the landscape.

Designed to serve all industry verticals, with a particular focus on healthcare and hospitality. These sectors often require communication systems to stay connected with customers, whether for timely updates, emergency services, or essential support.

Resilient and Automated Support: Smart Voice and Contact Centers

Customer Engagement: Conversational messaging, Chatbots, Voicemail & automated phone calls

Communication: Fixed Voice, Unified Communication, RCS

• Flexible, one-stop shop (from connectivity, sensor to dashboard)

• Real-time management

• Strong links with Digital HQ, safe cities & critical communication

• 5G PN

• eSIM

• Cloud (EIT)

We position ourselves as a leading trusted advisor and partner who focuses on co-creating solutions with our customers to deliver measurable outcomes. This enables businesses to adapt to evolving market demands while staying resilient and innovative.

• Proximus NXT is the market leader with regards to IoT, yet competitors are other telecom operators (national), IoT players (international). Two competitive assets of Proximus NXT: BICS & Codit.

• The target audience is highly specialized, with specific needs and requirements unique to their industry or sector. That is why we offer customized, innovative offerings.

We aim at verticals such as manufacturing, logistics, utilities and cities, because they face unique challenges that can be addressed through digital transformation. Each vertical has significant potential to leverage innovation for competitive advantage and societal impact.

Augmented Reality

Data Engine, a cloud native dashboard combining location analytics, smart monitoring, safe cities & MyThings

Smart monitoring

MyIOT platform, a self managed & realtime